Key Responsibilities: 1. Sales Strategy & Execution: Develop and implement a comprehensive sales strategy for spare parts to achieve revenue targets. Identify new market opportunities and expand dealer/distributor networks. Set monthly, quarterly, and annual sales targets for the team.

2. Team Management: Lead, mentor, and motivate the spares sales team across regions. Conduct regular training and performance reviews. Assign territories and monitor daily/weekly sales activities.

3. Customer Relationship Management: Build and maintain strong relationships with key customers, dealers, and OEM clients. Resolve escalated customer issues and complaints promptly. Ensure high levels of customer satisfaction and retention.

4. Inventory & Supply Chain Coordination: Coordinate with the warehouse and procurement teams to ensure optimal stock levels. Monitor inventory turnover and reduce dead stock. Forecast demand based on sales trends and market conditions.

5. Reporting & Analysis: Analyze sales data and prepare reports for management review. Track competitor activities and market trends. Provide insights and recommendations to improve performance.

Key Requirements: Education: Bachelor’s degree in Mechanical Engineering, Business Administration, or related field. MBA preferredExperience: 8–12 years of experience in spare parts sales, preferably in automotive, construction, or industrial equipsectors. Minimum 3 years in a managerial or HOD role.

Skills: Strong sales and negotiation skills Excellent leadership and team management Strong knowledge of spare parts and inventory systems Good analytical and reporting skills Proficiency in ERP systems and MS Office Good analytical and reporting skills Proficiency in ERP systems and MS Office KPIs / Success Metrics: Sales revenue achievement Dealer/distributor growth Inventory turnover rate Customer satisfaction score Team performance and development Customer satisfaction score Team performance and development