Roles & Responsibilities:

• Outbound & inbound calls handle karna

• Customer ko car models, offers & schemes ke baare mein batana

• Test drive aur showroom visit ke liye appointments fix karna

• Customer data aur call records maintain karna

• Sales team ke saath coordination karna

• Follow-up calls for interested customers

• Customer queries aur basic objections handle karna

Required Skills:

• Good communication skills (Hindi / English / Local language)

• Convincing & polite calling skills

• Basic computer knowledge (MS Excel, CRM – if any)

• Customer handling ability

• Target-oriented approach