Key Responsibilities:

1. Customer Service

Respond to customer inquiries, resolve issues, and provide product information. Build strong relationships with customers, suppliers, and internal stakeholders. Ensure timely communication and follow-up with customers.

2. Operations

 Monitor inventory levels, track shipments, and resolve delivery issues. Collaborate with production, logistics, and quality teams to ensure smooth operations. Assist in forecasting, planning, and managing sales budgets.

3. Administrative

 Maintain sales files, records, and documentation. Provide general administrative support to the sales team. Assist in trade shows, events, and marketing initiatives.