Objectives of this role

• Conducting outbound calls to potential customers to promote our  services.
• Building rapport with customers, understanding their needs and providing tailored solutions to generate leads and drive sales.
• Addressing customer concerns and overcoming objections to influence buying decisions through persuasive sales conversations.
• Collaborating with sales teams to schedule appointments, demos or consultations for qualified leads.
• Achieving or exceeding individual targets and goals related to lead generation, appointment setting and sales conversion.

Responsibilities

• Conduct outbound calls to prospective customers, using your persuasive skills to promote our products and services effectively.
• Identify and qualify sales leads, capture essential customer information and assess their needs to tailor appropriate solutions.
• Engage with potential customers in a professional and persuasive manner, clearly articulating the features, advantages and benefits of our offerings.
• Follow up on leads and maintain regular communication with potential customers to build relationships and increase the likelihood of sales conversions.
• Close sales deals by overcoming objections, negotiating terms and securing customer commitment.
• Maintain accurate and up-to-date records of customer interactions, ensuring proper documentation and follow-up actions.
• Collaborate with the sales team to provide qualified leads and relevant information for an effective follow-up.
• Stay updated on product knowledge, industry trends and competitor offerings to position our products or services in the market.