Job Title: IT Support Engineer

Location: Manjusar (Vadodara)

Department: Information Technology (IT)

Job Overview

We are seeking an experienced IT Specialist to join our manufacturing team. The role involves managing the company's IT infrastructure, ensuring that all systems, applications, and hardware are functioning efficiently. The IT Specialist will be responsible for supporting daily manufacturing operations, troubleshooting technical issues, and ensuring data integrity and security across the organization's network.

Key Responsibilities

1. Network & Infrastructure Management
2. Technical Support
3. System Maintenance & Upgrades
4. Data Management & Backup
5. Security Management
6. ERP & Software Application Support
7. Collaboration with Other Departments
8. Documentation & Reporting
9. Vendor Management
10. Training & Support

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT support and infrastructure management, ideally in a manufacturing or industrial setting.
• Knowledge of networking (LAN/WAN), hardware, and software systems.
• Experience with ERP systems and manufacturing software is a plus.
• Proficiency in troubleshooting hardware and software issues.
• Strong understanding of IT security principles and practices.
• Ability to manage IT projects, prioritize tasks, and meet deadlines.
• Strong communication skills, with the ability to explain technical issues to non-technical staff.